Welcome to the VC360 Photo App User Portal.
The VC360 Photo App controls the process of taking photos of vehicles. It reduces the time taken to perform sessions while improving their quality and consistency. It guides the user step by step and can be used without training.
VC360 Photo App features:
You can choose any subtitle language in the training video.
How to do it?
Click the YouTube logo and open the video in a new tab, then click
The app is available to download for both Android and iOS smartphones.
Look up the application by entering the name virtualcar360 (orange icon with a car)
You'll find your login details in the email you received from us: a login and a password for the mobile app for taking photos, and a separate login and password for the VC360 Manager to manage your photos.
You can start taking photos in a new session tab.
Before you start:
Proceed to the photo session and follow the instructions in the app. Match the car outline displayed on your smartphone screen (the so-called Ghost) with the shape of the car you are going to photograph. The app will tell you which shots to take, one by one.
The following steps are available:
III. additional/detail shots (up to 20 shots as standard)
You don't need Internet to carry out photo sessions and operate the application.
In order to take spherical 360 photos, you will need a dedicated, additional 360 camera. Follow the application that will tell you how to connect the camera and use it to take photos.
Note: the camera should always be in photo and wi-fi transmission mode after being switched on; an orange circle on the camera picture indicates that status.
After taking photos with the mobile app, the photo session is available in the My Photo Sessions tab of the app. You can always edit the session before sending it – delete, add or replace selected photos by taking them again.
You need Wi-Fi access or your own mobile data transmission to send a photo session. Pressing the Submit and send button sends the photo session to the VC360 Manager system cloud.
You will find basic information on the account and its set-up in the My account tab. This is where you can check how many spaces are available in your virtual salon, i.e. how many sessions you can still make.
Use the Report a Problem form on the SUPPORT page to report errors related to the app and its operation. After receiving your report, our team will take action to solve the problem as soon as possible time and will contact you.
The sessions are managed in the VC360 Manager system which is available online at bo.virtualcar360.pl.
A list of all your photo sessions is available in the Photos tab. This includes both the original photo sessions and photo sessions after background changes.
There is an indicator of how many spots are left in your virtual salon for your subscription plan at the top left of the page. If your salon is close to maximum capacity or has already reached it, the field with the spot number indicator will be highlighted in red. Deleted photo sessions free up space for new cars.
If you need to increase the number of places in the virtual garage, please contact us via the form below or at the top of the page support.
The full photo package can be downloaded in the Photos tab (by downloading photos from Player 360 tab you won't get the full package).
You can download the full photo package by clicking the orange Download arrow on the left side of the list located next to each session. The photos selected for download are sent for final downloading from the Photos > ZIP Photo Package tab.
You can delete a photo session in the Photos tab.
In order to delete a photo session from the system, go to the in the list of sessions; select the checkbox highlighted in orange on the left next to the selected item. Then, press the Delete selected items button at the bottom of the page and confirm this action.
The photo session will be deleted from the system and will free up space in your virtual salon for other cars. Once deleted, a photo session cannot be restored.
In addition to traditional photos, you can generate a link to Player 360 – an interactive presentation of the car, created by the system on the basis of your photos.
Player 360 can be generated and managed in the Player 360 tab.
To create a new Player 360, click on the Add new button in the Player 360 tab. Then, from the list of sessions, select the car for which you want to generate Player 360 and the first photo which you want the presentation to start with. Click the Save button below.
The created Player 360 will appear in the Offer List tab.
Generate a link to a created Player 360 by clicking on the Export icon in the Offer List.
A table with an individual presentation link will appear; you can place it on the website (Player360 implementation instructions constitute a separate technical document), pasted into the offer or sent to the client instead of a whole package of photos taking up a lot of space in the e-mail box.
Note: if the photo session used to create Player 360 is deleted from the Photos tab, this Player will no longer be active.
Please report any technical problems related to the operation and errors of the VC360 Photo Application directly via the SUPPORT page.
One application license can be used on several phones at the same time. If the application is used on several phones, the photos will be sent to one account of the web part of the VC360 Manager / VC360 Offer Manager application.
